Patients & Visitors

Medical Patient Information

Hospital and most programs/services will relocate to the new location.

We want you to be as comfortable as possible and VERY SATISFIED with your hospital patient experience. This information will help you prepare for your admission and hospital experience.

Before Your Hospital Admission

Your doctor arranges for your admission, decides what tests and procedures you receive, prescribes your medications and diet in the hospital and decides when you are ready to be discharged. It is important that you discuss your care with your physician while you are hospitalized at Medical Center of Trinity.

What to Bring / Leave at Home

Leave unnecessary valuables at home. Be prepared to pay your copayments and deductibles, but do not bring large amounts of cash with you. We cannot be responsible for loss or breakage of personal items brought into the hospital.

Advance Directives

If you have a Living Will, bring a copy when you report to Admitting. If you want to have one in your medical file, the Admitting Office has forms available. It is advisable for you to complete a Living Will, which would contain your Advanced Directives, and to appoint a Healthcare Surrogate and/or Advance Directive Proxy since not every possible situation may be covered by your Living Will. This plan for future health care issues only goes into effect if you become mentally incompetent and therefore unable to communicate your wishes. Please remember that these Advanced Directives can be changed by you at any time until they are put into effect and are never used as long as you are able to make and communicate your own health care decisions.

Another option is a Healthcare Surrogate. This is a person chosen by you to make health care decisions for you when you are unable to make them yourself. You need to be sure this person completely understands your wishes since they can make decisions concerning withdrawal or withholding of life-prolonging procedures.

Your Living Will can aid your Advance Directive Proxy and Healthcare Surrogate in determining what your wishes would be under many circumstances. Refer to the pamphlet in the back of this folder for forms and further information on these choices.

Insurance Information

Bring your insurance card when you are admitted. We make a copy of it so we can bill your insurer directly for your covered benefits. Your co-payments are expected at this time. It is important that you understand what your insurance covers and where you can go for care. Many insurance plans require pre-certification before admission. To avoid reduced benefits, call your insurance company to verify your coverage and make sure your authorizations are in order. If you have any financial questions, please call our business office at 727-834-4797 weekdays from 8:30 a.m. to 5:30 p.m.

Discharge from the Hospital

At Medical Center of Trinity, we believe planning for your recovery is essential. As part of your health care team, our Case Management staff works with your physician to ensure that proper arrangements are made before you leave our care. During your hospital stay, it may be determined that you will need assistance to provide transportation home, home care, medical equipment, referral to a skilled nursing facility or adult living facility, and information about counseling, community services, support groups and more. A member of our Case Management staff will be happy to meet with you to discuss your individual needs and coordinate these necessary arrangements. Case Management can be reached by calling 727-834-4028.

When your physician determines that you are ready to leave the hospital, your nurse will review the discharge instructions with you regarding your care once you leave the hospital. Please do not hesitate to ask questions. When you are ready to leave, our nursing personnel or Volunteer will escort you to the main lobby and wait with you while your driver brings the vehicle to the front entrance to meet you.

Smoking

We are tobacco free, inside and out. Our Tobacco-Free Policy is intended to create a healthier environment for everyone who comes here to receive care, visit a friend or family member, or work. Thank you for your cooperation.

The use of tobacco products is prohibited on Medical Center of Trinity property.

Important Phone Numbers

  • Medical Center of Trinity main number: 727-834-4000
  • Questions about your admission—Admitting Office: 727-834-4820
  • Financial questions about billing: 727-834-4797
  • Confirming time of your outpatient procedure: Central Scheduling Office: 1-800-617-7229
  • Questions about your hospital bill: Patient Account Services toll-free at 800-733-0592